Motorola Solutions Partner Request A Quote service and repair promotions

Creating a Safer Healthcare Environment

For more than 25 years, ComSource has worked with healthcare professionals across the state to create a safer and more secure healthcare environment and experience for patients, staff and administrators.

Today, ComSource collaborates with healthcare facilities to leverage Motorola Solutions’ unique end-to-end security solutions portfolio that unifies voice, video, data and analytics on a single platform. This platform of interoperable technology provides the foundation of safety and security needed to address the unique challenges of your facility.

From providing superior patient care to protecting patients, visitors and staff, to securing pharmaceuticals and valuable equipment, to driving efficiencies and improving productivity, ComSource has worked with healthcare providers and Motorola Solutions to reimagine how our advanced voice, video and data technologies can address these challenges and deliver better communications, interconnectivity and security to keep hospitals safe.

Information flows from cameras, to radios to smart devices to security dispatch centers so critical information is now shared and made actionable.

Our Safe Hospitals integrated ecosystem allows you to address everyday concerns and emergency situations through four key pillars: Detect, Analyze, Communicate and Respond.


The ability to oversee your facilities can be challenging from the constant flow of patients, visitors and staff through multiple points of entry at all times of the day and night, and detection plays a critical role in improving situational awareness and decreasing response times to operational problems and potential threats.

FThe ability to detect, view and monitor who is entering your facilities is based on an intelligent video surveillance and access control system. An artificial intelligence (AI) and video analytics security system like Motorola Solutions Avigilon Access Control Manager (ACM™) provides superior facility management with powerful end-to-end security solutions such as alarms and identity management to help monitor and secure sites.

Video Security:

ComSource features a broad portfolio of cameras from Avigilon and Pelco with an array of specialized cameras, such as fisheye for large recovery wards or cafeterias, multi-sensor cameras for hallways, and high-definition cameras for parking lots to provide seamless coverage across large areas.

License Plate Recognition:

LPR cameras allow hospital security officials and local public safety the opportunity to monitor potential threat vehicles approaching on local high-traffic areas or entering hospital parking lots.

Watch List Alerting:

Authorized personnel can create a watch list of people of interest that notifies security personnel when they penetrate predetermined perimeters or unauthorized zones.

Access Control:

Manage patient, visitor and administration access to buildings, restricted areas or access to secured pharmaceuticals and equipment within the hospital using card holder information with instant detection of individuals at access points.

Radio Alert:

Instantly receive video analytic and access control alerts directly to your two-way radio via text message and text-to-voice alerts — including license plate recognition, breaches, loitering and presence detection.


Monitoring a large healthcare facility filled with secure areas, public spaces, critical equipment and hundreds of patients, visitors and staff is challenging. Identifying unwanted individuals, tracking persons of interest and recognizing hazardous situations in this environment is demanding.

Once suspicious or unusual activity is detected, your ability to analyze the data, communicate and respond before an incident occurs is what differentiates a Safe Healthcare Ecosystem. Your integrated video surveillance technology and analytics software enables notification of unusual activity into actionable management.

Appearance Search:

This software application features analytic technology that allows you to identify individuals with facial recognition and physical descriptions such as clothing color, gender or age.

Identity Search:

This solution allows you to map the movements of individuals when video surveillance integrates with ID badge or credential activity and visually retrace campus movements.

Unusual Motion Detection:

Identify atypical events with artificial intelligence that “learns” typical activities and flags any unusual motion or activity and notify authorized personnel before suspicious activity escalates.

Focus Attention:

A software application that identifies where unusual activity or immediate visual attention is required on your surveillance console, this app highlights activities identified by color-coded hexagons, focusing your attention on what’s critical.


Dependable and clear wireless radio communication within your facilities and across campuses that are seamlessly connected to local public safety authorities is critical to creating a Safer Healthcare Ecosystem. ComSource understands the importance of creating a collaborative healthcare environment with reliable communication between departments that allows staff and administrators to focus their attention on what’s really important: providing superior patient care while protecting patients, visitors and staff.

MOTOTRBO Two-Way Radios:

ComSource offers a complete line of MOTOTRBO purpose-built portable and mobile two-way radios, as well as accessories that allow healthcare workers, administrators, security, housekeeping and maintenance personnel to communicate clearly and securely within a facility or across the healthcare campus.

Learn more about MOTOTRBO

WAVE Push-To-Talk:

WAVE technology enables you to share voice and data without boundaries thanks to push-to-talk capabilities with the ability to push details via text, photo, video or file attachment to smartphones, tablets, laptops and even land lines.
Learn more about the WAVE™ Push-To-Talk Application

Radio Alert:

ComSource is uniquely qualified to create critical interoperable voice or text alerts directly to two-way radios when your video security system detects unusual or suspicious activity.
Learn More

Dispatch Consoles and Software:

ComSource offers a variety of dispatch consoles and easy-to-use software programs to meet your specific needs. You can simplify and standardize your dispatch process and workflow with streamlined dashboard views and instant communications across different devices, networks and locations scaled to your hospital’s specific needs.

Ally Incident & Records Management:

Detailing and managing records of hospital-related incidents has never been so critical. The ability to streamline security operations and dispatch communications is easier with Ally Incident Management software’s integrated cloud-based platform. Featuring easy-to-use customizable record fields and media attachments, Ally allows you to connect teams to all incident, dispatch and analytic information with the devices you use today.


Whether it’s an everyday incident or an emergency situation, healthcare institutions need to communicate with each other with a coordinated and efficient response. Your ability to detect, analyze, communicate and respond to an everyday situation or emergency can make a critical difference. With Safer Healthcare you can develop a comprehensive communication and action plan that can be seamlessly deployed to ensure a properly coordinated response.

Real-time intelligence shares alerts and video feeds with authorized personnel and public safety agencies, enabling an informed response. Your ability to coordinate a rapid response and properly document incidents can prevent incidents from escalating and becoming tragedies.

CommandCentral Aware Enterprise:

CommandCentral provides critical incident insights and eyes-on-the-scene with real-time video and direct communication connections between your healthcare facilities and local law enforcement agencies for a more informed response.

Critical Connect:

Easily enable and disable dynamic, seamless and secure temporary communication links between networks with interoperability between first responders and hospital security.

Ally Incident Management & Records:

Streamline end-to-end incident and records management with customizable record fields and multimedia attachments, all accessible from web-enabled devices.

Body-Worn Cameras:

Protect your team with an integrated video solution that captures high-quality video evidence through a powerful mix of capabilities, including live streaming and automated recording.

ComSource is Taking Hospital Safety to the Next Level

ComSource’s Safe Healthcare Ecosystem brings together the innovative technology you need to detect, analyze, communicate and respond, reducing the downtime of hospital operations when incidents occur, enhancing employee morale, increasing productivity, and maintaining efficiency and effectiveness throughout the patient care continuum.


Bi-Directional Amplifiers are part of a Distributed Antenna System that amplifies radio or neutral host signals to provide enhanced signal coverage for either public safety frequencies for two-way radios or carrier signals. Today, all public buildings must be compliant with the local FCC code typically mandated by the National Fire Protection Agency or International Fire Code for in-building wireless signal coverage. These mandates are in place to ensure first responders have ample radio signal strength in vulnerable coverage areas such as stairwells, basements, parking garages, electrical closets and elevators.

As a long-term two-way radio provider and integrator, ComSource is uniquely qualified in the design, installation and maintenance of in-building Distributed Antenna Systems (DAS). As variables such as building materials, dead spots and signal strength will impact reception, each DAS system that ComSource deploys is distinctively engineered to achieve optimal performance.

ComSource also provides annual maintenance and compliance testing for a variety of school districts and universities across Michigan, and routinely works with the Authorities Having Jurisdiction (AHJ) to ensure customers are maintaining compliance with local mandates.


New opportunities for private LTE have emerged for healthcare IT professionals with the release of new spectrum supported on the Citizens Broadband Radio Service (CBRS) network. CBRS is an evolutionary technology that provides a migration path to 5G capabilities, offering up to four times the speed and capacity of traditional wi-fi networks as well as enhanced security. Because CBRS is cloud-based, it can reduce provisioning and infrastructure costs and installation time.

Across the nation, healthcare providers are exploring the advantage of Motorola Solutions Nitro CBRS solution for dedicated applications such as connecting their video surveillance, access control, push-To-talk radio networks and data capture solutions.

Learn how ComSource and Nitro powered by CBRS can provide the private LTE network that healthcare providers are demanding for mission-critical wireless data, voice and video needs.