9 WWW.COMSOURCEMI.COM 877-5RADIOS STEP 3 UNLOCKING THE POWER OF BUSINESS COMMUNICATIONS WITH DATA APPS YOUR STEP-BY-STEP GUIDE TO BUILDING A SUCCESSFUL COMMUNICATION PLATFORM EVALUATING YOUR NEEDS SUPERCHARGING DIGITAL RADIOS WITH DATA Whatever the business, whoever the user, our extensive range of radios and accessories helps your people tackle challenges head-on. With the right devices in the right hands, everyone can respond and react quickly to every eventuality. But how can those devices be made even more effective, so every task is more productive and safer? In this section, we look at integrating data applications into your digital radios to extend their functionality beyond just voice. We identify the benefits of having real-time information at your fingertips and pose the question: is this something you need? Or more specifically, would your people work more effectively if they could receive instant project updates on their devices, access special skills and knowledge at the touch of a button and message colleagues in seconds? Deciding whether to add data applications to your communication system is an important step. And with a useful overview of our extensive range of applications, available for multiple tasks on MOTOTRBO devices, this section helps you evaluate whether it’s a step worth taking. Without doubt, many organizations are already benefiting from the power of data applications through enhanced productivity, efficiency and safety. So, is it for you? And if so, which specific applications meet your requirements and how do you get started? EVALUATING YOUR BUSINESS – SPOTTING SHORTFALLS Every business faces multiple challenges that have to be overcome to run smoothly and seamlessly. Identifying these challenges is a vital starting point. You may recognize, or be a victim of the most common which include: WORKFORCE SKILLS SHORTAGES Do all your employees have the necessary knowledge or experience to handle every task efficiently? If not, they’ll need to locate and ask colleagues for help or rely on others, all of which takes up time. And if they try to do jobs themselves without the right skills, quality and safety could be compromised. SLOW REACTION TIMES We all want to be proactive, or ready to respond in an instant to any unforeseen eventuality. But in a hectic business environment, with no time to assess operations or spot warning signs, it’s so easy to be the reverse: reactive or slow to respond. When that happens, we waste precious time fighting the fallout. ORGANIZATIONAL DELAYS The bigger your business and the more sites you operate, the harder it is to keep everything slick and fluid. You need precise planning, organization, execution and delivery to efficiently manage resources – even the slightest delays can have serious commercial implications. INADEQUATE SAFETY MEASURES How well do you protect your employees, clients and guests? Safety is easily compromised but the implications can be disastrous – from injuries that weaken your workforce to tragic fatalities, leading to fines and prosecution that could close your business. INFORMATION OVERLOAD Data is great, but you can have too much of it. Too many options, too many feeds, too much data that isn’t relevant. Information overload bogs you down and makes prioritizing important tasks even more difficult, leading to oversights and mistakes. EVALUATING YOUR COMMUNICATIONS – IDENTIFYING GAPS Your communications system also faces multiple challenges that need addressing before your people and assets can connect seamlessly. These challenges include: UNSUITABLE COMMUNICATION DEVICES Do your devices allow your people to do everything they need to do? If they don’t, then an employee may need to carry multiple devices providing different services and information to perform tasks – an expensive and cumbersome option. UNCOORDINATED CONTROL & MANAGEMENT Are your systems coordinated? A lack of central control combined with devices that don’t talk to each other creates operational inefficiencies. Time delays, information oversights – employees with a poor view of the job at hand and no clear sense of direction are more likely to make flawed decisions. COMMUNICATION BREAKDOWN & CONFUSION Cross communication between employees leads to different people doing the same job or nobody doing the job at all. While a duplication of effort is highly inefficient, having tasks left unassigned and overlooked can potentially jeopardize a whole project.