ComSource logo
Motorola Solutions Logo

Join Our Team

Apply Today

We are always looking to add to our growing team in the areas of sales, technicians, installers and more. Contact us today if you would like to learn how to apply at or call 734-738-0800.

Open Positions

Service Coordinator (Full-Time)

ComSource is looking for a full-time Service Coordinator to join our service team in our Troy office. The Service Coordinator will be extremely customer service focused, technologically savvy, professional, organized and self-motivated.

Details

ComSource Service Coordinator (Full-Time)

Reports to Service Manager

This job is located at our Troy Service Center at 1919 Birchwood Drive, Troy, MI 48083 ComSource is looking for a full-time Service Coordinator to join our service team in our Troy office. The Service Coordinator will be extremely customer service focused, technologically savvy, professional, organized and self-motivated.

  • Overview of job duties:
    To monitor, control, and process the daily repair activities for the ComSource Service Department.
  • General Duties:
    • Process service requests
    • Provide repair statuses
    • Process parts requests for customers
    • In-house service software job ticket input and filing
    • Answer phones to provide assistance to customers and employees
  • Shipping and Receiving to include:
    • Packing and labeling of shipping containers
    • Depot repairs for ComSource and Customers
    • Customer shipments for repaired radios and parts
  • Repair Process:
    • Process radio repairs inbound and outbound
  • Field Job Tickets:
    • Input of field job tickets into service software program.
  • Other duties as assigned by Service Manager

Please apply via email at . Contact Jenna Jackson at 734.738.0800 if you have any questions.

Click here to learn more about the Service Coordinator position

ComSource Installer, Entry Level

ComSource is looking for a full-time Installer to join our service team in our Troy office. The Installer will have a thorough understanding of equipment for two-way radios as well as be technically inclined, professional, organized and self-motivated.

Details

ComSource Installer, Entry Level

Reports to Project Manager
This job is located at our Troy Service Center at 1919 Birchwood Drive, Troy, MI 48083 ComSource is looking for a full-time Installer to join our service team in our Troy office. The Installer will have a thorough understanding of equipment for two-way radios as well as be technically inclined, professional, organized and self-motivated.

Overview of job duties:

To attend to the installation projects of high-end radio products and systems. These products include portables, mobiles and repeaters.

Requirements: Installations
  • Demonstrate basic electricity skills as it pertains to understanding AC, DC volts and amperes
  • Demonstrate basic electricity skills as it pertains to understanding vehicle wiring, including negative and positive voltage levels
  • Demonstrate basic mechanical skills including, but not limited to, the use of basic hand tools, basic mechanical tools, drill motors, etc.
  • Demonstrate the use of test equipment as it pertains to vehicle 2-way radio installations, i.e. volt-ohm meter and RF wattmeter

Requirements: Technical

  • Basic troubleshooting of two-way radio, in-vehicle systems, to isolate the problem for resolution; antenna system, power issues, or the unit itself

Requirements: ComSource policies and procedures

  • Complete adherence to the ComSource daily routine, e.g. being to work at the scheduled start time, penmanship, and proper completion of required job paperwork, adherence to dress code and assigned area cleanliness, etc.
  • Complete all training requirements that might include but are not limited to; Motorola online training courses, Chicago area training courses, seminars, and personal training goals for advancement

Other duties as assigned by Service Manager

Please apply via email at . Contact Jenna Jackson at 734.738.0800 if you have any questions.

Click here to learn more on the installer job

ComSource Technician

ComSource is looking for a full-time Technician to join our service team in our Troy office. The Technician will attend to the daily repair and troubleshooting of high-end radio products down to the component level. These products include portables, mobiles and repeaters.

Details

ComSource Technician

Reports to Service Manager

This job is located at our Troy Service Center at 1919 Birchwood Drive, Troy, MI 48083

ComSource is looking for a full-time Technician to join our service team in our Troy office. The Technician will have a thorough understanding of equipment for two-way radios as well as be technically inclined, professional, organized and self-motivated.

Overview of job duties:

To attend to the daily repair and troubleshooting of high-end radio products down to the component level. These products include portables, mobiles and repeaters.

Requirements: Technical

  • Basic electricity and electronics training a must
    • Understanding of AC and DC circuits as it pertains to voltage, current, power and ohms
    • Understanding and ability to demonstrate use of a DVM
    • Understanding and ability to interpret basic block diagrams and schematics in the electronic industry
  • Basic knowledge of networking fundamentals
    • Switches/Routers/Gateways
    • Cat-5/6 cabling
  • Follow test procedures, schematics and other instructions and troubleshoot to the component level (analog and digital circuitry) with the use of instrumentation and test aids
  • Interface with cross-functional teams
  • Repair/replace respective components
  • Fill out requisition for parts, reports, repair estimates, etc. as needed for each job
  • Use of basic hand tools such as wire strippers, crimpers, soldering equipment, etc.

Qualifications:

  • AS Degree in Engineering or equivalent certification plus 5-7 years experience
  • Knowledge in Microsoft Office Suite and Tools
  • Knowledge in troubleshooting electromechanical equipment and radio products
  • Fluent in instrumentation such as service monitors, oscilloscope, watt meters, frequency generator, frequency counter and more
  • An Electronics Engineering degree, CET, R56 or FCC License is helpful
  • Must hold or obtain ETA certification within 6 months

Requirements: ComSource policies and procedures

  • Complete adherence to the ComSource daily routine, e.g. being to work at the scheduled start time, penmanship, and proper completion of required job paperwork, adherence to dress code and assigned area cleanliness, etc.
  • Complete all training requirements that might include but are not limited to; Motorola online training courses, Chicago area training courses, seminars, and personal training goals for advancement

Other duties as assigned by Service Manager

Please apply via email at . Contact Jenna Jackson at 734.738.0800 if you have any questions.

Click here to learn more on the technician job

Comsource team

About Us


Request Information

Check out our latest promotions

Motorola Promotions

 

View our Online Catalog

Comsource Michigan Online Catalog

 

Detroit Lions Logo Detroit Pistons Logo Detroit Red Wings Logo Detroit Tigers Logo