Elevate Guest Experiences With Next-Generation Communications
Connect Staff And Improve Productivity For Exceptional Service
Differentiate Your Property With The Service Guests Expect
Big chain or small boutique, business traveler or tourist, consumers have abundant options on where to spend their dollars. Differentiating your property through exceptional service is one of the best ways to attract and retain them. Guests want to be delighted and feel comfortable in a safe and welcoming environment. They expect their requests to be quickly addressed.
Hotels and resorts have numerous needs too. They must keep accurate track of rooms, supplies and facilities. They must also ensure security with instant, discreet communications and provide safety throughout the property. Yet, they may not know how to best expand their communication capabilities and decrease the cost of redundant systems to achieve it.
Improve The Way Staff Work Together With The Right Technology
When hotels and resorts rely on the right communications technology, they create a real-time flow of information between different departments and diverse personnel. From valet services to housekeeping, connected staff are well-equipped to be more responsive to guests.
The right communications improve productivity by keeping assets and facilities up and running smoothly. Whether repairing a room air conditioner or replenishing food in a banquet hall, available staff members can act immediately when they are seamlessly connected.
When hotels respond quickly to requests, they deliver the exceptional service that guests expect, and that keeps them coming back. Hotel executives agree – they say “driving more revenue” and “enhancing guest services” are their top two goals for investing in technology.
MOTOTRBO™ Integrated Communications
Coordinate Different Departments With Advanced Voice And Data
The backbone of integrated communications is the MOTOTRBO digital two-way radio platform. This complete, flexible and adaptable solution includes two-way digital radios, accessories, applications, systems and support services.
MOTOTRBO integrates voice and data to help staff coordinate and collaborate more productively and efficiently, no matter the size of your operation. You get reliable, real-time communications at the touch of a button to respond instantly to guests and help improve safety and security. Whether you want to communicate between buildings, across a multi-acre complex or with a branch at a different location, MOTOTRBO connects everyone seamlessly.
With a wide variety of solutions, designed for diverse roles and different departments, count on clear, discreet communication from the front lobby to the back nine.
Connect Staff Instantly And Efficiently
Hospitality Applications That Serve You And Your Guests
MOTOTRBO’s enhanced data applications make workflow more efficient and staff more productive, in turn keeping your guests happy. For example, with work order ticket management, front desk personnel can immediately enter work orders for maintenance when a guest calls to a report an issue so repairs can be completed quickly. To keep everyone secure you can monitor staff whereabouts on the grounds with GPS location tracking so they can respond immediately to a problem. In an emergency, you can pinpoint security personnel and send the nearest person to the scene.
Other features such as text messaging and Intelligent Audio allow for clear and discreet communications. No matter where your staff members are it’s imperative for them to hear the message clearly and respond instantly.
Motorola Integrates It All To Improve Service And Productivity
Our extensive portfolio of communication solutions elevates service and improves productivity for hospitality businesses, large and small. See how MOTOTRBO digital two-way radios, coupled with data applications and discreet accessories, empower staff and transform operations.
Learn How Hotels And Resorts Are Using MOTOTRBO
- Hotel Porter
The hotel porter depends on his SL300 portable to talk to shuttle bus drivers about incoming guests. Long battery life means he can communicate all day.
- Hotel Limo Driver
The hotel limo driver uses his XPR 5550 mobile radio to call the hotel. He is on his way with the celebrity VIP guest.
- Hotel Manager
At the front desk, the hotel manager receives the call on a Bluetooth® earpiece paired to her slim and light SL 7550 radio. She ensures all her staff are ready, assigning them tasks using Work Order Tickets.
- Security Controller
The Security Controller does a sweep of the CCTV camera monitors, and spots a photographer in the hotel grounds. His GPS console shows who is closest to the location, and he dispatches them to investigate - with a discreet text message.
- Hotel Manager
The hotel manager shows the VIP guest to his room. He needs his suit pressed, so the manager creates a Work Order Ticket directly on her SL 7550, instructing housekeeping to come and collect it.
- Special Events Manager
The celebrity’s party requires many external contractors, so the manager has equipped them all with the WAVE Mobile Communicator application on their smartphones. They can connect directly with hotel staff on their MOTOTRBO radios.
- Hotel Manager
Because all staff were closely coordinated, the event was a great success. The hotel manager can now use the Work Order Ticketing database to review each team member’s performance, and reward them individually.
Discover What MOTOTRBO Can Do Throughout Your Enterprise
Two-way radios are the go-to technology for enterprises around the world – connecting people wherever they need clear, instant and reliable communications. MOTOTRBO offers a portfolio of analog and digital two-way radios that enable voice and data communications. It combines the best of two-way radio functionality with the latest digital technology for instant communicating, easy decision-making and seamless coordinating.
DMR (MOTOTRBO) RADIOS
Intelligent Radio For The Smart, Connected World.
The MOTOTRBO two-way radio portfolio offers you a wide choice of devices, from simple voice-only models to feature-rich voice and data radios. All work together seamlessly to deliver advanced features to enhance your safety, productivity and efficiency. With exceptional voice quality and outstanding usability, MOTOTRBO keeps your workforce connected.
The dramatic enhancements to the MOTOTRBO portfolio deliver the audio quality, coverage, battery life and built-in intelligence that allows users to work confidently and safely.
Safety. Efficiency. Productivity.
Next-generation MOTOTRBO™ radios feature longer battery life, indoor location-tracking and integrated Wi-Fi allowing all radios in a system to be reprogrammed simultaneously without taking them out of users’ hands.
Systems Specifically Designed For Your Business
No matter how large or small your enterprise, MOTOTRBO offers a wide range of systems specifically designed for your business – for the days ahead and the years beyond. You get the best of two-way radio with digital technology and enjoy integrated voice and data communication, increased capacity, enhanced features and exceptional voice quality, across the city and around the globe.
- Direct Mode & Conventional
Baseline Single Site Coverage and Capacity
- IP Site Connect
Cost-Effective Coverage for Multiple Sites
- Capacity Plus
Cost-Effective Coverage and Capacity for Single And Multiple Sites
- Capacity Max
Coverage, Capacity and Control for Single and Multiple Sites
- Connect Plus
Exceptional Coverage for Single and Multiple Sites
Increase The Level Of Efficiency, Safety And Productivity Throughout Your Enterprise
MOTOTRBO applications allow you to enhance efficiency and accountability, and improve your responsiveness to guest requests. Work order ticketing applications allow you to interface your MOTOTRBO system to your existing ticketing system – whether that’s HotSOS, SeQent or any of the other leading hospitality guest management systems. Your staff is empowered to create tickets without returning to their desks, and can track staff responses on the move. Job ticketing apps also allow you to seamlessly integrate the retail shop floor with the back warehouse or storeroom.
- Voice Dispatch
Giving you centralized control of your workforce, these applications offer customizable user interfaces to allow your dispatcher to coordinate your staff efficiently and effectively. They also enhance business connectivity by allowing telephony interconnections and multi-system patching.
- Work Order Management
These applications enhance efficiency and accountability in the workplace using text-based issue management software. They can be integrated with your existing work-order management solution or can be operated as an independent system.
The Power Of Your Radio Unleashed
MOTOTRBO radios are already best in class, but to help you work at your best, you need enhancements targeted to your specific workplace. Motorola developed a line of accessories with unique features designed to optimize the performance of your radio in your work environment, unleashing the full power of the industry’s most advanced digital radio platform. From discreet Bluetooth earpieces to efficient battery solutions, Motorola’s complete portfolio of accessories optimizes the performance of your MOTOTRBO radio. They are designed to help you perform your best, wherever you work, and unleash the power of the industry’s most advanced digital radio platform.
- Bluetooth® Wireless for Portable and Mobile Radios
- Batteries and Chargers
- Remote Speaker Microphones
- Mobile Radio Microphones
- Carry Solutions
- Installation and Mounting Kits
WAVE Interoperable Push-To-Talk Platform
Push-To-Talk Between All Your Devices And Networks
Today, virtually everyone – from the smallest hotel to the largest resort – can benefit from push-to-talk (PTT) across their entire operation, for PTT brings the immediacy and spontaneity to connect personnel. WAVE Work Group Communications allows staff to use their current devices to connect with radio systems and other broadband networks and devices - like consumer-grade smartphones, desk phones and PCs - so that more employees can use push-to-talk to communicate. Whatever the device or available network, WAVE has client applications that meet the needs of all types of users.
EVERY DEVICE. EVERY NETWORK. EVERY TEAM. CONNECTED LIKE NEVER BEFORE.
- Connect Your Networks
Connect disparate land mobile radio systems and remove barriers to interoperability and mutual aid. With WAVE, you can communicate with key work partners whether or not they are on a Motorola radio system for better real-time coordination and response.
- Extend Your Communications
Extend communications beyond radio to include broadband devices and networks, ensuring greater workforce connectivity and interoperability. WAVE connects your smartphones, computers, radios and more onto a single platform so you can freely communicate and collaborate on the device that suits you best, from virtually any location.
- Embrace Broadband
Secure, over-the-top PTT on public or private broadband networks provides greater device, network and use-case flexibility. All your teams can connect instantly on the broadband devices they're already using, plus WAVE offers the ability to integrate with other networks when needed.
- The New Voice Of The Enterprise: Broadband Push-To-Talk
The revolution is being push-to-talked about. Today, virtually everyone can benefit from push-to-talk (PTT) across their organization.
Download the White Paper
- Better Service, From Anywhere
Better service requires better connectedness. WAVE connects your smartphones, computers and radios onto a single platform so you can freely communicate and collaborate on the device that suits you best from virtually any location. From housekeeping to security to administration, your employee base is only a touch away.
- Elevate Guest Experiences With Next-Generation Communications
Learn how you can connect staff and improve productivity with Motorola's Hospitality solutions.
Read the Brochure
When Hospitality Companies Rely On Motorola, They Transform Service
From the street to the suite, in small venues and large convention centers, Motorola Solutions is helping staff coordinate and collaborate more efficiently and productively to create a seamless experience for every guest.
Properties worldwide are transforming their workplace with Motorola’s next-generation digital communication solutions and expertly-integrated systems, applications, accessories and services.
Motorola Solutions’ hospitality solutions connect different people, departments and facilities together to help operations run smoothly and assure exceptional guest service.
Application Briefs/Fact Sheets
- MOTOTRBO Hospitality Application Brief
- MOTOTRBO Text Messaging: Share Information Quickly, Discreetly and Safely
Brochures and Spec Sheets
- MOTOTRBO Systems At a Glance
- MOTOTRBO Two-Way Radios At a Glance
- MOTOTRBO Two-Way Radio Solutions At A Glance
WAVE Work Group Communications
- Aloft® New Orleans Achieves Excellence in Guest Experience
- Connecting Staff Seamlessly at South Florida’s Premier Resort
- Elevating Guest Service at Orlando’s Premier Meeting Hotel
- Four Winds Resort and Casino
- Hotel Provides Excellent Guest Service with Improved Staff Efficiency
- JW Marriott San Antonio Hill Country Resort and Spa
- MGM Resorts Elevates Guest Service with Unified Radio and Broadband Communications
- New Meadowlands Stadium Keeps Staff Talking and Fans Happy
- Business-Critical communications: Benefits of Selecting Two-Way Radios over Cell Phones
- Elevate Staff Efficiency While Improving Guest Satisfaction
- MOTOTRBO™ Bluetooth® Audio & Data
- Next Generation MOTOTRBO™ Delivers Industry-Leading Audio
- Digital Has Never Looked Better: MOTOTRBO SL Series
WAVE Work Group Communications
- Fire and EMS
- Law Enforcement
- Oil and Gas